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You may wonder if negotiation is that important at the point of care. Absolutely yes. Surgeons over the years have realized that they not only need to demonstrate excellent technical skills in the OR but also learn to work in teams and enhance communication skills.
Humans tend to be curious but also judgemental, hence the importance of negotiation. Many are the benefits of understanding its basics, including solving disagreements in an operative plan. Having said that, the best option is to discuss, talk and listen in order to try to understand what the other person's thinking is and come to an agreement.
In this session we will review a past event part of the Resilient Residents series, focusing on the signs and symptoms calling for negotiation at the point of care. Questions based on the original event were addressed, discussed and solved, enlightening us with the best tips and tricks to identify the needs of negotiation and the strategies and tactics to follow to resolve dirvenges of interests.
